Contact Support

We're here to help you with any questions or issues

Get In Touch

✉️

General Inquiries

support@tournamaster.com

🏆

Tournament Support

tournaments@tournamaster.com

💳

Payment Issues

payments@tournamaster.com

🛡️

Security Concerns

security@tournamaster.com

📱

Frequently Asked Questions

How do I join a tournament?

After creating an account and downloading the app, navigate to the Tournaments section, select a tournament you're eligible for, and click "Join Tournament." You may need to pay an entry fee for some tournaments.

When will I receive my prize money?

Prize money is typically processed within 24-48 hours after a tournament ends. Processing times may vary depending on your payment method and location.

What games are supported?

We currently support PUBG Mobile, Free Fire, Mobile Legends, Call of Duty Mobile, and several other popular mobile games. New games are added regularly.

How do I withdraw my winnings?

Go to your Wallet section in the app, select "Withdraw," choose your preferred payment method, enter the amount, and confirm. Withdrawals may take 1-5 business days depending on the method.

What should I do if I suspect cheating?

Report suspicious activity immediately using the "Report Player" feature in the app or by emailing security@tournamaster.com with the tournament ID, player username, and description of the issue.

Send Us a Message