At TournaMaster, we are committed to promoting responsible gaming. While we believe gaming tournaments are an exciting form of entertainment, we recognize that for some individuals, gaming can become problematic. This page provides resources and tools to help you maintain control of your gaming experience.
Our Commitment
We are dedicated to:
- Providing a safe and fair gaming environment
- Preventing underage gaming
- Offering tools to help manage gaming habits
- Providing information about problem gaming and support resources
Signs of Problem Gaming
Gaming becomes problematic when it negatively impacts other areas of your life. Signs may include:
- Spending more time or money on gaming than intended
- Neglecting work, studies, or family responsibilities
- Lying about time or money spent on gaming
- Using gaming as a way to escape problems
- Experiencing restlessness or irritability when not gaming
- Chasing losses or trying to win back money
Self-Assessment Test
Ask yourself the following questions:
- Have others criticized your gaming habits?
- Have you ever felt guilty about how much you game?
- Do you game as a way to escape problems?
- Do you sometimes game longer than you planned?
- Have you ever borrowed money to fund your gaming?
If you answered "yes" to any of these questions, you may want to seek help.
Player Protection Tools
We offer several tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Time Alerts: Receive notifications when you've been gaming for a certain amount of time
- Reality Checks: Periodic reminders of your gaming duration and spending
- Self-Exclusion: Take a break from gaming for a set period (24 hours to 6 months)
- Account Closure: Permanently close your account if needed
These tools can be accessed in your account settings.
Underage Gaming Prevention
We strictly prohibit underage gaming. To prevent minors from accessing our platform:
- We verify the age and identity of all players during registration
- We use age verification technology
- We encourage parents to use parental control software
If you suspect underage gaming on our platform, please report it immediately to support@tournamaster.com.
Resources for Help
If you or someone you know needs help with problem gaming, please contact these organizations:
- National Problem Gambling Helpline: 1-800-522-4700 (US)
- GamCare: 0808 8020 133 (UK) or www.gamcare.org.uk
- Gambling Therapy: www.gamblingtherapy.org
- International Center for Responsible Gaming: www.icrg.org
Our Partnership with RG Organizations
We partner with leading responsible gaming organizations to:
- Train our staff to recognize problem gaming behavior
- Fund research on gaming addiction prevention and treatment
- Develop best practices for responsible gaming in esports
Contact Us
If you have questions about responsible gaming or need assistance with our player protection tools, please contact our Responsible Gaming Team at responsiblegaming@tournamaster.com.